1. Acceptance
By accessing our Services, you agree to these Terms and the documents referenced here (Privacy Policy, Storage Agreement, Insurance Terms).
2. Eligibility & Accounts
- You must be legally capable of entering binding contracts and pass KYC/AML checks where required.
- You are responsible for safeguarding credentials and for activity on your account.
3. Services & Third Parties
Some services are fulfilled by vetted partners (e.g., carriers, insurers, labs). We are not liable for acts/omissions of independent third parties beyond our direct control, except as set out in your Storage Agreement.
4. Fees & Payment
- Fees are set out in your quote or agreement; taxes and duties are additional.
- Invoices are due as stated; overdue balances may incur late fees and service suspension.
- Certain fees are non-refundable once services are rendered (e.g., intake handling).
5. Prohibited Uses
- Illegal activities, sanctions violations, or attempts to bypass security.
- Interference with Services or use to store/ship prohibited items.
6. Intellectual Property
All site content, trademarks, and tools are owned by us or our licensors. You receive a limited, revocable license to use the site for lawful purposes.
7. Disclaimers
The Services are provided “as is” to the fullest extent permitted by law. We do not provide investment, legal, or tax advice.
8. Limitation of Liability
To the maximum extent permitted, our aggregate liability for claims relating to the Services will not exceed the fees you paid to us in the 12 months preceding the claim. Consequential, special, or punitive damages are excluded.
9. Indemnity
You agree to indemnify and hold us harmless from third-party claims arising from your misuse of the Services or violations of these Terms.
10. Termination
We may suspend or terminate access for breach or legal risk. You may close your account subject to outstanding obligations. Storage/insurance obligations are governed by their respective agreements.
11. Governing Law & Disputes
These Terms are governed by the laws of [Jurisdiction]. Venue: [Courts/Arbitration Forum]. Mandatory arbitration/waiver of class actions may apply if stated here.
12. Changes
We may update these Terms; material changes will be notified and become effective as stated. Your continued use constitutes acceptance.
This template is for general information only and not legal advice.