1. Role & Policy Wording
We arrange insurance with accredited insurers/brokers. Cover is governed by the insurer’s policy wording, which prevails in case of conflict with these Terms.
2. Scope of Cover
- Storage: all-risk while Assets are held in our approved vault(s) up to declared value/limits.
- Transit: door-to-door cover when we arrange shipments on approved routes/carriers.
- Add-ons: optional endorsements as quoted (e.g., exhibitions, extended territories).
3. Limits, Deductibles & Valuation
- Per-location and per-shipment limits apply as stated in your evidence of cover/quote.
- Deductibles (if any) are stated in the policy or quote.
- Valuation is based on declared value or applicable market benchmarks (e.g., LBMA) per policy terms.
4. Conditions Precedent
- Compliance with security procedures, packaging standards, and approved handoffs.
- Accurate, timely declarations of values, contents, and routes.
- Use of approved carriers and routes for in-transit cover.
5. Exclusions
Standard exclusions apply (e.g., war/terrorism unless endorsed, nuclear risks, fraud by Client or its agents, sanctions-prohibited trade). The policy wording controls the full list.
6. Claims
- Notify us in writing at claims@aureumvaults.com as soon as practicable with incident details.
- Preserve packaging, seals, and obtain police/carrier reports where applicable.
- We will coordinate with the insurer, provide inventory records, photos, and evidence packs.
7. Subrogation & Recoveries
Upon indemnification, rights of recovery may transfer to the insurer to the extent of payment made.
8. Changes & Cancellation
We may change insurers or policy terms upon renewal or in accordance with policy provisions; we will provide updated evidence of cover where relevant.
Template only; the insurer’s policy wording is controlling.